Terms And Conditions

Frequently Asked Questions (FAQ)

1. What types of events can we create video invitations for?

We create personalized video invites for all types of events, including weddings, birthdays, baby showers, bridal showers, housewarming parties, corporate events, and more.

2. How do I place an order for a video invitation?

It’s simple! Just follow these steps:

1. Choose a template from our range of beautifully designed videos.
2. Provide us with your event details, photos, and any customizations.
3. Review the draft we create and approve it.
4. Receive the final video within 24 hours, once the payment done.

3. Can I customize the video invitation?

Yes, you can personalize the video with your event details, photos, and music. Our team will ensure the design reflects your style and occasion.

4. How long does it take to receive the video invite?

Once we receive your order and details, our team will design and deliver your video invite within 24 hours.

5. What file format will the video be in?

We deliver the final video in high-quality formats such as MP4, which is compatible with most devices and platforms for easy sharing.

6. Can I request changes after seeing the draft?

Absolutely! We offer revisions based on your feedback before delivering the final video. Your satisfaction is our priority. Additional charges will apply for any video modifications requested after the final delivery.

7. How do I share the video invitation?

Once you receive the final video, you can easily share it via WhatsApp, Facebook, Instagram, email, or any other social media platform.

8. What happens to my personal information like photos and event details?

Your privacy is important to us. We do not share your personal information with anyone. All details are used solely to create your video invite, and we ensure they remain confidential.

9. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, GPay, and online bank transfers.

10. Can I get a refund if I’m not satisfied?

We strive to ensure you’re happy with the final product. While we don’t offer refunds once the video is delivered, we are happy to work with you to make revisions until you’re satisfied.

11. Do you offer bulk order discounts for large events?

Yes, for large events or bulk orders, we offer special pricing. Please contact us for more details on bulk discounts.

12. Is there customer support if I need assistance?

Of course! If you need help or have questions, feel free to contact our customer support team, and we’ll assist you promptly.